DAVAO CITY, PHILIPPINES – JULY 17, 2009 - Sutherland Global Services, a leading multi-national Business Process Outsourcing (BPO) provider, welcomed Kristie A. Kenney, US Ambassador to the Philippines, to its Davao Delivery Center. The Ambassador’s party included distinguished officers from the USAID office who were welcomed by Sutherland Vice President and Country Manager, Craig Bauwens along with Davao Operations Director, Ranjit Ebenezer, and other local Sutherland executives and employees.

Commenting on the occasion, Ambassador Kenney said, “I am amazed with your commitment and growth you have experienced in this part of the country. I am happy to visit Sutherland here in Davao City where you employ talented young Filipinos and give them amazing career opportunities.” During her visit to the operations center, the Ambassador met with the employees.

Sutherland has grown its Davao operations to over 1,500 employees in the last year and a half – its third largest delivery center in the country. The center handles a variety of front and back office business processes supporting the clients representing the Information Technology, Communications and Retail, Banking & Finance industries. Sutherland’s Davao Delivery Center is equipped with state-of-the-art infrastructure, connectivity, employee recreational areas and a secured working environment.

Commenting on the global financial crisis affecting US companies and the Philippines, Ambassador Kenney said, “You help make American companies become stronger. You provide excellent service to the customers of these American firms and in doing so help these companies and the American economy. With delighted customers, companies continue to survive this financial crisis, develop new products, continue to be more successful, and create more jobs, both back home and here in Davao.”

“On behalf of Sutherland, I thank the Ambassador for visiting our center and engaging with our employees. We are honored and inspired with her presence in our Davao Delivery Center. We are committed to investing in our provincial growth model, our operations here in Davao and in the rest of the region. I invite more American, European and Asian companies to our delivery centers, meet our employees, engage with them and experience how they can provide a better customer experience”, said Sutherland Vice President and Country Manager Craig Bauwens.

“The sustainability and scalability of talent here in Davao and in the rest of the country is remarkable. The performance of our operations in the Philippines has been impressive. Four years ago we started with 100 employees and we now have over 8000 employees in the country” he added.

About Sutherland Global Services
A global Business Process Outsourcing (BPO) and IT Enabled Services Company, Sutherland Global Services offers an integrated set of front and back office services that support the entire customer lifecycle. By combining highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry while maximizing their customers’ lifetime value. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 24,000 professionals offering Right Sourced seamlessly blended services from its 24 delivery centers in the United States, India, the Philippines, Canada, Mexico and Bulgaria. Sutherland is the largest independent BPO Company with a strong commitment to a diverse workforce. For more information please visit www.sutherlandglobal.com