This culture is further defined in the company’s core values of:

People
We respect our employees and value their contributions. We are dedicated to creating a work environment that is professionally challenging and personally rewarding. We believe in teamwork, and as a team, delivering exceptional results to our clients and their customers. We are committed to the professional development of each person as they progress through their career at Sutherland.

Integrity
We insist on open, honest and fair relationships with each other, our customers and our business partners. We believe that this is the only way to do business.

Entrepreneurial Spirit
We foster innovation and will take personal risks to improve our service offerings. We will continuously strive to be the best in order to earn and securely maintain our leadership position as the premier provider of outsourced business process services.

Leadership
We will continuously strive to “do the right thing” in support of our clients, fellow employees and all of our stakeholders. We will lead by example and set our standards high for others to follow.

Clients
We value our clients as business partners. We are dedicated to providing the highest quality of service to them and will treat their goals and objectives as our own. We will increase their competitive advantage by consistently exceeding expectations.